No worries, we promise.
At Tierra Hosting, we provide you with a completely risk-free cloud hosting service. We offer a 99.9% server uptime guarantee and a 30-day money-back guarantee, ensuring your peace of mind.
99.9% Server Uptime Guarantee
At Tierra Hosting, we have built a robust cloud website hosting platform using reliable hardware components and highly optimized software. Our dedicated team of system administrators ensures maximum protection and stability by implementing a modified version of Security–Enhanced Linux on each server. Additionally, we employ advanced DoS protection units and powerful firewall software to fortify our network against any threats.
We are proud to offer a 99.9% server uptime guarantee with our Linux cloud website hosting plans. This guarantee applies to all datacenters, ensuring the highest level of availability for your websites and applications.
99.9% Network Uptime Guarantee
Delivering a premium-quality web hosting service requires more than relying on a default network configuration in a datacenter. That's why we have invested in building our own custom internal network to ensure optimal connection speed with the outside world.
No matter which data center facility you choose - our USA located datacenter, our United Kingdom located datacenter, our Finland located datacenter, our Eastern Europe located datacenter, or our Australia located datacenter - you can rely on a guaranteed 99.9% network uptime. This uptime guarantee applies to all our web hosting services in each datacenter.
30-Day Money-Back Guarantee
When it comes to your hard-earned money, feeling truly safe is paramount. That's why we provide a 30-day money-back guarantee with all our cloud hosting packages. If you are not satisfied with our web hosting service or if you require a more robust hosting solution such as VPS hosting or dedicated web hosting, we will gladly refund your payment in full, without any hidden costs or return charges.
24/7 Technical Support
We understand how frustrating it can be to wait for hours to get a response, especially when your website is at stake. That's why we offer round-the-clock 24x7 technical support with a 1-hour response time guarantee. No matter what happens or what time it is, our dedicated team of technical support engineers will be here for you, ensuring a prompt response within sixty minutes. In fact, our average response time is under twenty minutes!