• Service Disruption: Server 7

    October 18, 2011 by Support Staff
  • Yesterday, 17 October 2011, we had a unforeseen hard drive failure on Server 7 causing ​service disruption for several clients.

    This hard drive failure was proceeded by high server load and intermittent connectivity issues.  When the hard drive failure was identified, we immediately conducted a "hot" swap of the faulty hard drive.

    This, of course, then required us to rebuild the RAID array.  The rebuild process is very I/O intensive and causes intermittent performance issues.  So, although we were quick to address the hard drive failure, the rebuild process kept the server from operating at peak performance.

    Thankfully Server 7 incurred minimal downtime and is now be ready to operate as you, and we, expect!

    You can monitor the status of our servers by visiting the Server Status Page.

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